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FAQ

Questions, answered.

Everything people ask before they trust PCV Vault with their most important documents.

How secure is PCV Vault?

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Every document is encrypted in transit and at rest, your vault is isolated at the data layer, sign-in takes two factors, and every security-relevant event — logins, shares, deletions — is logged. Read the full breakdown on our Security page.

Who is PCV Vault for?

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Anyone whose paperwork spans borders: migrants, international students, cross-border professionals, frequent travellers — and anyone tired of deadline surprises. If your documents were issued in more than one country, no single government wallet serves you. We do.

Which countries does it work in?

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All of them. PCV Vault is country-agnostic by design: documents from any issuer, dates handled in your locale, reachable from any browser.

Does PCV Vault verify documents?

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Not yet, and we're careful to say so. Today we do custody: safe storage, understanding, reminders, and controlled sharing. Verification with issuers — confirming a document is genuine with the university or authority that issued it — is Phase 3 of our roadmap. What we never do is pretend: no false 'verified' badges.

Can someone view my document without a PCV account?

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Yes — that's SecureShare. You send a time-limited link plus a separate one-time code; they view the document without signing up; you see exactly when it was opened, and you can revoke the link at any moment.

What does it cost?

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PCV Vault is free during early access. At launch it becomes a simple monthly subscription — priced like a coffee, and announced clearly before you ever pay.

What documents can I store?

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Passports, national IDs, visas and residence permits, degrees and transcripts, professional licences and certifications, employment references, financial and medical documents — anything that proves who you are or carries a date you can't afford to miss.

What happens when I delete a document?

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Deleting is soft first — recoverable, because midnight mistakes happen. Hard delete is a separate, deliberately confirmed action, and it genuinely erases the document from storage.

Where is my data held, and what about GDPR?

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PCV Vault is built by a UK-registered company operating to UK GDPR standards: minimal collection, export on request, genuine erasure. We'll publish our hosting regions plainly before launch — where your documents physically live matters, and you deserve to know.

When does it launch?

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We're building now and opening access in stages. Join the waitlist and you'll hear the moment your vault is ready.

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